USA: +1 415 800 4263 - UK: +44 2071 931 455
Dynamics 365 Sales Insights training

Sales Insights Crash Course

Microsoft Dynamics 365 Sales Insights Training Course

Virtual, instructor-led training – 2 half-days, 8 hours in total


July 20-21 2020 1 pm – 5 pm BST [CLOSED]



To book more than one seat for this course,
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September dates coming up soon

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Course Description

Microsoft Dynamics 365 Sales Insights is an AI-based solution that empowers sales teams to increase customer engagement and improve sales performance.

This crash-course will teach you everything you need to know about implementing and configurating Sales Insights for your customers.

Audience Profile

Microsoft Dynamics 365 Customer Engagement Functional Consultants, Solution Architects and Business Analysts who are looking to learn about the Sales Insights module of Microsoft Dynamics 365.


Prior knowledge of Microsoft Dynamics 365 or CRM systems.

Results and Outcomes

After completing this course, you will be able to:

• Install and configure the Dynamics 365 Sales Insights application

 Training Format

Course delivery times: [1 pm to 5 pm BST] [8 am to 12 pm EDT]  [2 pm to 6 pm CEST] 

We deliver our virtual courses in installments of 3 to 4 hours per day.

These targeted sessions support attendees to remain fully focused during the delivery.


 Our Trainers

We work with a strong network of highly experienced trainers, most of whom are MCTs and/or MVPs. They all have deep, hands-on product knowledge and can support students with real-life scenarios.


Group Registration Discount
Applies to courses that are not already discounted

If you are looking to train several team members on the same course, we offer a discount for group registrations:

10% off for 5 to 9 seats
15% off for 10 seats or more

Contact to register several attendees at the same time.

Sales Insights Crash Course

Training Course Agenda

Day 1

01 – Sales Insights Strategy and Overview (30 mins)

02 – Administration and Configuration of Sales Insights (1 hr) 

03 – Productivity Intelligence (1 hr 15 mins)

04 – Relationship Insights (45 mins)

05 – Labs (1 hr)

Day 2

06 – Predictive Models (1 hr)

07 – Tracking and Analytics (45 mins) 

08 – Labs (1 hr 15 mins)

09 – Integration With Teams and Other Apps / Conversation Intelligence (30 mins)

10 – What’s New (30 mins)

What People Say About Our Courses

“365 Talent Portal have played a huge part in our UK Training Days series and I couldn’t recommend the team and their pool of consultants enough!

They have continuously provided a high calibre of trainers who have a deep technical understanding of Dynamics 365 and Power Platform, this has shone through at all events they have been a part of.

Extremely professional, reliable and knowledgeable!”

Annabelle Coyne 

Events Manager

Microsoft UK

“We are delighted to work with 365 Talent Portal. Their community of consultants is highly valuable to Microsoft and we are excited to use them for our training and other global initiatives.”

Daniel Wollman

Senior Business Programs and Operations Manager

Microsoft Corporation, USA

“The training concept was great, the labs were working fine, the trainer was super helpful, I am happy with all the segments.”

Valerija Petrovic


in service of Microsoft Hrvatska

“The trainer was well prepared and has very good presentation skills. He was working very hard to be interactive with the audience, which is hard with the online format.”

Mate Mayer


at Microsoft Hungary

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Contact Us

USA: +1 415 800 4263

UK: +44 2071 931 455

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