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MB-240 Microsoft Dynamics 365 Field Service

Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

MB-240 Microsoft Dynamics 365 Field Service Training

General Info

Delivery Options

Schedule

Agenda

Testimonials

Book a Seat

Course Outcomes

After completing this course, you will be able to:

  • Identify the key components involved in Field Service Implementations.
  • Define the products and services that will be delivered to customers.
  • Determine which pricing options to use in specific scenarios.
  • Determine which resources are required.

Audience Profile

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Prerequisites

Students should first take the course: MB-910 Dynamics 365 Fundamentals (Customer Engagement) or have equivalent practical knowledge.

Course Type

Virtual, instructor-led training – 5 half-days – 20 hours in total.

 

Price 

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$2,450.00

+VAT

Exam Voucher Included

Group Registration Discount
Applies to courses that are not already discounted

If you are looking to train several team members on the same course, we offer a discount for group registrations:

10% off for 2 seats or more

Contact training@365talentportal.com to register several attendees at the same time.

Choose Your Preferred Delivery Type

Classroom or Virtual Delivery

Join one of the courses in our open schedule. Check the date list and book your seat.

→ Instructor-led deliveries

→ Optimal group size

→ Lab support and help

Private Session for Your Team

If you’re looking to train several team members on this course, why not organize a private session?

→ Delivery at your site or virtually

→ Personalized delivery style

→ Pick the dates you want

MB-240 Microsoft Dynamics 365 Field Service

Agenda Overview

Module 1 – Configure Field Service

Module 2 – Resource Scheduling Configuration

Module 3 – Defining and Configuring Bookable Resources

Module 4 – Configure Incidents

Module 5 – Inventory and Work Order Management

Module 6 – Field Service Agreements

Module 7 – Inventory and Purchasing

Module 8 – Field Service Mobile

Module 9 – Universal Resource Scheduling

Module 10 – Managing Scheduling Options

Module 11 – Customizing the Schedule Board

Module 12 – Advanced Scheduling Options

Download Detailed Course Description

Book a Seat

These are all our upcoming sessions for this course – pick a date you like and book your seat.

Click to change currency ($/€/£)

22 Nov. 2021 to 26 Nov. 2021 09:00 AM - 05:00 PM GMT

Virtual

$2450

+VAT

07 Feb. 2022 to 11 Feb. 2022 09:00 AM - 05:00 PM GMT

Virtual

$2450

+VAT

04 Apr. 2022 to 08 Apr. 2022 09:00 AM - 05:00 PM BST

Virtual

$2450

+VAT

22 Nov. 2021 to 26 Nov. 2021 10:00 AM - 06:00 PM CET

Virtual

$2450

+VAT

07 Feb. 2022 to 11 Feb. 2022 10:00 AM - 06:00 PM CET

Virtual

$2450

+VAT

04 Apr. 2022 to 08 Apr. 2022 10:00 AM - 06:00 PM CEST

Virtual

$2450

+VAT

22 Nov. 2021 to 26 Nov. 2021 04:00 AM - 12:00 PM EST

Virtual

$2450

+VAT

07 Feb. 2022 to 11 Feb. 2022 04:00 AM - 12:00 PM EST

Virtual

$2450

+VAT

04 Apr. 2022 to 08 Apr. 2022 04:00 AM - 12:00 PM EDT

Virtual

$2450

+VAT

22 Nov. 2021 to 26 Nov. 2021 11:00 AM - 07:00 PM EET

Virtual

$2450

+VAT

07 Feb. 2022 to 11 Feb. 2022 11:00 AM - 07:00 PM EET

Virtual

$2450

+VAT

04 Apr. 2022 to 08 Apr. 2022 11:00 AM - 07:00 PM EEST

Virtual

$2450

+VAT

22 Nov. 2021 to 26 Nov. 2021 11:00 AM - 07:00 PM SAST

Virtual

$2450

+VAT

07 Feb. 2022 to 11 Feb. 2022 11:00 AM - 07:00 PM SAST

Virtual

$2450

+VAT

04 Apr. 2022 to 08 Apr. 2022 10:00 AM - 06:00 PM SAST

Virtual

$2450

+VAT

By registering to this course, you agree to our T&Cs and Refund Policy.

Testimonials

What People Say About Our Courses

“365 Talent Portal have played a huge part in our UK Training Days series and I couldn’t recommend the team and their pool of consultants enough!

They have continuously provided a high calibre of trainers who have a deep technical understanding of Dynamics 365 and Power Platform, this has shone through at all events they have been a part of.

Extremely professional, reliable and knowledgeable!”

Annabelle Coyne 

Events Manager

Microsoft UK

“We are delighted to work with 365 Talent Portal. Their community of consultants is highly valuable to Microsoft and we are excited to use them for our training and other global initiatives.”

Daniel Wollman

Senior Business Programs and Operations Manager

Microsoft Corporation, USA

“The training concept was great, the labs were working fine, the trainer was super helpful, I am happy with all the segments.”

Valerija Petrovic

PCMM

in service of Microsoft Hrvatska

“The trainer was well prepared and has very good presentation skills. He was working very hard to be interactive with the audience, which is hard with the online format.”

Mate Mayer

PCMM

at Microsoft Hungary

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Contact Us

info@365talentportal.com

USA: +1 415 800 4263

UK: +44 2071 931 455

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