MB-210 Dynamics 365 Sales

Functional Consultant

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Duration: 2 days
Level: Intermediate
Format: Virtual, Instructor-Led
Includes: Hands-on labs, practice exam

VIEW COURSE FORMATS

Audience Profile

Dynamics 365 Consultants who want to learn to implement the Sales Functional module
Superusers who want to build internal capability to administer, configure and support Dynamics 365 Sales for their organisation
Graduates or career changers looking for accelerated training and certification preparation

Prerequisites

MB-910 Dynamics 365 Customer Engagement Fundamentals course or equivalent experience

Course Outcomes

Get ready to take your MB-210 certification exam
Implement, configure and customise Dynamics 365 Sales
Become a Dynamics 365 Sales Functional Consultant

Course Agenda

Set up and configure Dynamics 365 Sales
Manage leads with Dynamics 365 Sales
Manage opportunities with Dynamics 365 Sales
Work with Dynamics 365 Sales insights
Manage and organise your product catalogue with Dynamics 365 Sales

Process sales orders with Dynamics 365 Sales
Manage relationships with relationship selling in Dynamics 365 Sales
Analyse Dynamics 365 sales data
Define and track individual goals in Dynamics 365 Sales and Customer Service
Use goal metrics in Dynamics 365 Sales and Customer Service

VIEW DATES

Learning Path

MB-910 Dynamics 365 Customer Engagement Fundamentals

MB-210 Dynamics 365 Sales Functional Consultant

MB-220 Dynamics 365 Marketing Functional Consultant

MB-230 Dynamics 365 Customer Service Functional Consultant

MB-240 Dynamics 365 Field Service Functional Consultant

Choose Your Training Format

Open Schedule

Pick a date from our schedule and join a cohort of other learners.

VIEW DATES

Private Session

For companies – get this course delivered just for your team.

LEARN MORE

Talent Creator

Hire and train graduates or career changers from zero to Associate level.

LEARN MORE

Career Changer

Transfer to the Microsoft space from another background.

VIEW PROGRAM

MB-210 Course Schedule

Check your time zone:

Click to change currency ($/€/£)

Testimonials

“365 Talent Portal have played a huge part in our UK Training Days series and I couldn’t recommend the team and their pool of consultants enough!

They have continuously provided a high calibre of trainers who have a deep technical understanding of Dynamics 365 and Power Platform, this has shone through at all events they have been a part of.

Extremely professional, reliable and knowledgeable!”

Annabelle Coyne

Events Manager, Microsoft UK

“We are delighted to work with 365 Talent Portal. Their community of consultants is highly valuable to Microsoft and we are excited to use them for our training and other global initiatives.”

Daniel Wollman

Senior Business Programs and Operations Manager, Microsoft Corporation, USA

“The training concept was great, the labs were working fine, the trainer was super helpful, I am happy with all the segments.”

Valerija Petrovic

PCMM, in service of Microsoft Hrvatska

“The trainer was well prepared and has very good presentation skills. He was working very hard to be interactive with the audience, which is hard with the online format.”

Mate Mayer

PCMM, at Microsoft Hungary

register here

Book a Seat

By applying to this program, you agree to our T&Cs and Refund Policy.