MB-220 Microsoft Dynamics 365 Marketing
This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

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Course Outcomes
After completing this course, you will be able to:
- Configure advanced settings
- Manage marketing content, templates and integrations
- Create and manage leads
- Design and create marketing forms and pages
- Create and manage segments
- Set up and launch customer journeys
- Create and manage events
- Distribute and analyze surveys
Audience Profile
This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.
Prerequisites
Students should first take the course: MB-910 Dynamics 365 Fundamentals (Customer Engagement) or have equivalent practical knowledge.
Course Type
Virtual, instructor-led training – 4 days – 32 hours in total.
$2,700.00
Applies to courses that are not already discounted
If you are looking to train several team members on the same course, we offer a discount for group registrations:
10% off for 2 seats or more
Contact training@365talentportal.com to register several attendees at the same time.
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Classroom or Virtual Delivery
→ Instructor-led deliveries
→ Optimal group size
→ Lab support and help
Private Session for Your Team
→ Delivery at your site or virtually
→ Personalized delivery style
→ Pick the dates you want
MB-220 Microsoft Dynamics 365 Marketing
Agenda Overview
Module 1 – Marketing Application Configuration
Module 2 – Leads
Module 3 – Marketing Forms and Pages
Module 4 – Segments and Lists
Module 5 – Marketing Emails
Module 6 – Customer Journeys
Module 7 – Insights
Module 8 – Events
Module 9 – Surveys
Module 10 – Results
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