USA: +1 415 800 4263 - UK: +44 2071 931 455

MB-210 Microsoft Dynamics 365 Sales


Microsoft Dynamics 365 Sales is an end-to-end application that optimizes sales processes by enabling companies to manage customers and potential customers, track data against sales goals, automate best practices and more. This course will teach you how to implement this application and support your customers to increase the productivity of their sales teams.

MB-210 Microsoft Dynamics 365 Sales Training

General Info

Delivery Options




Book a Seat

Course Outcomes

After completing this course, you will be able to:

  • Install and configure the Dynamics 365 Sales application
  • Identify common sales scenarios
  • Complete a sales cycle
  • Configure product catalog
  • Manage customer records
  • Utilize analytics tools with customer data

Audience Profile

Microsoft Dynamics 365 Customer Engagement Functional Consultants, Solution Architects and Business Analysts who are looking to learn about the Sales module of Microsoft Dynamics 365 and/or to take the MB-210 certification exam.


Students should first take the course: MB-910 Dynamics 365 Fundamentals (Customer Engagement) or have equivalent practical knowledge.

Course Type

Virtual, instructor-led training – 2 half-days – 8 hours in total.


Click to change currency ($/€/£)


Group Registration Discount
Applies to courses that are not already discounted

If you are looking to train several team members on the same course, we offer a discount for group registrations:

10% off for 2 seats or more

Contact to register several attendees at the same time.

Choose Your Preferred Delivery Type

Classroom or Virtual Delivery

Join one of the courses in our open schedule. Check the date list and book your seat.

→ Instructor-led deliveries

→ Optimal group size

→ Lab support and help

Private Session for Your Team

If you’re looking to train several team members on this course, why not organize a private session?

→ Delivery at your site or virtually

→ Personalized delivery style

→ Pick the dates you want

MB-210 Microsoft Dynamics 365 Sales

Agenda Overview

Module 1 – Configure Dynamics 365 Sales

Module 2 – Manage Leads and Opportunities With Dynamics 365 Sales

Module 3 – Manage orders and the product catalog with Dynamics 365 Sales

Module 4 – Manage goals with Dynamics 365 Sales

Module 5 – Analyze Dynamics 365 Sales data

Module 6 – Work with Dynamics 365 Sales Insights

Module 7 – Create surveys with Dynamics 365 Customer Voice

Download Detailed Course Description

Book a Seat

These are all our upcoming sessions for this course – pick a date you like and book your seat.

Click to change currency ($/€/£)

16 May 2022 to 17 May 2022 01:00 PM - 05:00 PM BST




16 May 2022 to 17 May 2022 02:00 PM - 06:00 PM CEST




16 May 2022 to 17 May 2022 08:00 AM - 12:00 PM EDT




16 May 2022 to 17 May 2022 03:00 PM - 07:00 PM EEST




16 May 2022 to 17 May 2022 02:00 PM - 06:00 PM SAST




By registering to this course, you agree to our T&Cs and Refund Policy.


What People Say About Our Courses

“365 Talent Portal have played a huge part in our UK Training Days series and I couldn’t recommend the team and their pool of consultants enough!

They have continuously provided a high calibre of trainers who have a deep technical understanding of Dynamics 365 and Power Platform, this has shone through at all events they have been a part of.

Extremely professional, reliable and knowledgeable!”



Annabelle Coyne 

Events Manager

Microsoft UK

“We are delighted to work with 365 Talent Portal. Their community of consultants is highly valuable to Microsoft and we are excited to use them for our training and other global initiatives.”


Daniel Wollman

Senior Business Programs and Operations Manager

Microsoft Corporation, USA

“The training concept was great, the labs were working fine, the trainer was super helpful, I am happy with all the segments.”

Valerija Petrovic


in service of Microsoft Hrvatska

“The trainer was well prepared and has very good presentation skills. He was working very hard to be interactive with the audience, which is hard with the online format.”

Mate Mayer


at Microsoft Hungary

Connect with us on Social

Contact Us

USA: +1 415 800 4263

UK: +44 2071 931 455

Receive Microsoft Dynamics 365 news, career tools, HR guides, event and webinar alerts via our Newsletter

365 Talent Portal’s Microsoft Dynamics 365 Newsletter