ERP Business Analyst or Consultant

Job Description

Using both business and technical skills, the candidate will work directly with clients to identify business requirements.

You will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve system and business process issues in order to maximize the benefit of IT/ ERP system investments.

Additionally, you can also expect to work closely with the sales team to develop and close new projects and maintain customer relationships to ensure customer satisfaction and ease of on-going support. 

Responsibilities

• Conducts analysis of client business processes and functional requirements. Prepares appropriate documentation to communicate and validate the information.
• Analyzes the data, evaluates existing application products, and recommend efficient, cost-effective solutions that support client business processes and functional requirements.
• Documents functional requirements, workflow and system specifications. Applies technical and business knowledge to analyze client requirements and match them to system functionality.
• Performs gap analysis, identifies options and makes recommendations on best methods to address gaps. This may include customizations, third-party products, process changes or other industry best practices.
• Becomes familiar with the key functions of the client’s key systems in order to easily identify integration points and make recommendations.
• Develops technical and industry-specific knowledge on an on-going basis and keeps up to date with industry trends and latest technology solutions.
• Ensures timely administration and entering time and expense reports in a timely manner. 
• Interacts with peers and managers to share knowledge, raise critical issues and suggest process improvements.
• Supports the sales team with business opportunities by assisting with estimate and proposal generation, performing demos, and responding to customer Pre-sales requests as needed