Why Dynamics clients hire independent project managers
1 Min Read
More and more Microsoft Dynamics End Users hire Consultants to manage their ERP or CRM implementation.
This happens regardless of whether or not they have a partner deploying the solution. So what is the rationale behind it?
Here is why this role is key for customers:
– They hire someone with Dynamics ERP or CRM experience that they are unlikely to have in-house. This position is often interim so no need to hire a permanent employee.
– This person is considered as part of the team: they would understand the organisation, the politics, and the key influencers better than a partner; he/she should know how to get the right internal resources to get the job done.
– Their sole focus is to get the project on time and on budget and they are managed by end-user.
– This resource is in charge of the partner and Microsoft coordination so the company doesn’t have to distract other execs from their day-to-day responsibilities.
Partners appreciate working with client based project managers because:
– This demonstrates massive commitment to the project and therefore the success rate would be much higher.
– They get the right people to take part in the implementation during the various phases.
– The client project manager can help escalate any issues or problems up the client exec chain. These people are their advocates at the customer site.
– This resource shares the same ultimate goal, to help the partner deploy the solution in time and on budget.
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